Last updated: October 26, 2026
These Terms of Use (the "Terms") form a binding agreement between you and APPWAY MOBILE OÜ, trading as Neo Apps ("Neo Apps", "we", "us" or "our"). They govern your use of the Humanize AI mobile application and related services (together, the "App" or the "Service").
By downloading, accessing or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.
Please read Sections 6 (Subscriptions), 8 (Responsible Use), 11 (Disclaimers) and 12 (Limitation of Liability) carefully. They contain important information about automatic renewals, your responsibilities and the limits of our liability.
You must be at least 13 years old, or the minimum age of digital consent in your country if that is higher, to use the App. If you are under the age of majority where you live, you may use the App only with the permission of a parent or legal guardian, who agrees to these Terms on your behalf.
Humanize AI uses artificial intelligence to rewrite text you provide so that it reads in a more natural, fluent, human-like style. Features, content, limits and pricing may change over time. We may add, change, suspend or remove any part of the Service at any time. Where a change materially reduces a paid feature you have already paid for, we will take reasonable steps to notify you.
Some features are available only to users with an active paid subscription ("Premium").
We create an anonymous account for you automatically when you first use the App. Your history and purchases are linked to that account and to your App Store or Google Play account. You are responsible for all activity on your device and account. If you delete the App or change devices, you may lose access to your history unless it is linked to a sign-in method. Use Restore Purchases to recover an active subscription.
You keep all rights to the text you submit ("Input"). As between you and Neo Apps, and to the extent permitted by law, you own the rewritten text generated for you ("Output"). Input and Output together are "Your Content".
You grant Neo Apps a worldwide, non-exclusive, royalty-free license to host, store, process, transmit and display Your Content. This license is limited to what is needed to provide, maintain, secure and support the Service, including sending it to our AI and hosting providers as described in the Privacy Policy. It ends when Your Content is deleted from our systems, except for copies we must keep by law or that remain in routine backups for a limited time.
You confirm that you have all rights needed to submit your Input and that your Input does not infringe anyone's rights or break any law. Do not submit sensitive personal data, confidential information you are not authorised to share, or other people's personal data without a lawful basis.
Because of how AI works, the Service may generate the same or similar Output for other users. Your rights in Output do not extend to other users' Output.
You agree not to use the App to:
We may investigate breaches and suspend or terminate access as described in Section 14.
Premium is sold as an auto-renewing subscription and/or as other in-app purchases through the Apple App Store or Google Play (each an "App Store"). Prices, billing periods and any free trial are shown in the App before you buy. Prices may vary by country and may include applicable taxes.
You can manage or cancel your subscription in your App Store account settings:
Deleting the App does not cancel your subscription. After you cancel, you keep Premium access until the end of the current billing period.
All purchases are processed by the App Store, and refunds are handled by Apple or Google under their refund policies. We cannot issue refunds for App Store purchases directly.
Nothing in these Terms limits any refund or cancellation rights you have under applicable consumer law.
We may change subscription prices. Any change will apply only from your next renewal period, after notice given as required by the App Store and applicable law. If you do not agree to a price change, you can cancel before it takes effect.
When you buy digital content or a digital service, you ask us to make it available immediately. You acknowledge that, to the extent permitted by law, you lose your statutory 14-day right of withdrawal once access to the digital content or service begins. This does not affect any rights you have under the App Store's own policies.
The App, including its software, design, text, graphics, logos, trademarks and underlying technology, belongs to Neo Apps or our licensors and is protected by intellectual property laws. Your Content is excluded. Subject to these Terms, we grant you a personal, revocable, non-exclusive, non-transferable and non-sublicensable license to install and use the App on devices you own or control, for your personal, non-commercial use. All rights not expressly granted are reserved.
If you send us feedback or suggestions, we may use them without restriction or compensation.
AI-generated Output may be inaccurate, incomplete, biased, offensive, out of date, or may change the meaning of your original text. The Output is not professional advice of any kind, including legal, medical, financial or academic advice. You use the Output at your own risk.
The App relies on third-party services, such as App Stores, cloud hosting, analytics and AI model providers, and may link to third-party websites. We are not responsible for third-party services or content. Your use of them may be subject to their own terms and privacy policies.
To the maximum extent permitted by law:
If you are a consumer in the UK or EEA, you have certain legal rights, for example that digital content is of satisfactory quality, fit for purpose and as described. Nothing in these Terms affects those statutory rights.
To the maximum extent permitted by law:
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. If you are a UK or EEA consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.
To the extent permitted by law, you agree to indemnify and hold harmless Neo Apps and its affiliates, officers and employees from claims, damages, losses and expenses, including reasonable legal fees. This applies to claims arising out of your Input, your use of the Output, or your breach of these Terms or of any law or third-party right.
You may stop using the App at any time.
We may suspend or terminate your access, with or without notice, if:
Where reasonable, we will tell you the reason. Sections 4.2 (for retained copies), 7, 8, 9, 11, 12, 13, 16 and 17 survive termination. Termination does not cancel an App Store subscription. Cancel it as described in Section 6.3.
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, notify you in the App. Changes will not apply retroactively. If you continue to use the App after changes take effect, you accept the updated Terms. If you do not agree, stop using the App and cancel your subscription.
These Terms are governed by the laws of the Republic of Estonia. The Harju County Court (Harju Maakohus), Estonia, has jurisdiction.
If you are a consumer living in another country, you also benefit from any mandatory protections of the law of your country of residence. You may bring proceedings in your local courts where the law allows. UK consumers may also bring proceedings in the courts of the part of the UK where they live.
Before starting formal proceedings, please contact us at humanizeai@neoapps.co.uk so we can try to resolve the issue informally.
If you downloaded the App from the Apple App Store, the following also applies:
Where these Terms conflict with Apple's Licensed Application End User License Agreement, these Terms prevail to the extent permitted. Matters not covered here are governed by Apple's standard EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
APPWAY MOBILE OÜ (trading as Neo Apps)
Registered address: Tornimäe tn 5, 10145 Tallinn, Estonia
Registry code: 17239478
Email: humanizeai@neoapps.co.uk